2022 Lexus NX 350 Review: Has Lexus Fixed Its Compact SUV?
content: The Luxury Compact SUV Dilemma Solved?
Shopping for a luxury compact SUV? You've likely considered the Mercedes GLC, BMW X3, or Volvo XC60. For years, the Lexus NX trailed these leaders despite its comfort and safety features. Drivers complained about sluggish performance, cramped cargo space, and that infamous infotainment system. After testing the all-new 2022 NX 350, I can confirm Lexus has addressed major flaws. Based on my analysis of its engineering and driving dynamics, this isn't just a refresh—it's a strategic overhaul. Let's examine whether it finally dethrones segment leaders.
Engine Options and Trim Breakdown
Lexus offers four distinct powertrains, making trim selection critical:
- NX 250 ($39,000): 203-hp 2.5L 4-cylinder (FWD/AWD). 0-60 mph in ~8.5 seconds. Ideal for budget-focused buyers prioritizing comfort over speed.
- NX 350 ($42,000+): 275-hp 2.4L turbo (AWD only). 0-60 mph in 6.8 seconds. The performance sweet spot we tested.
- NX 350h ($41,500): 239-hp hybrid (AWD). 39 MPG combined. 0-60 mph in 7.2 seconds. Best for efficiency seekers.
- NX 450h+ ($56,000+): 302-hp plug-in hybrid. 36-mile EV range. 0-60 mph in 6 seconds. Shares RAV4 Prime underpinnings but charges slowly (2.5-4.5 hours).
Key Insight: The hybrid (350h) costs less than the turbo (350), a pricing strategy encouraging eco-friendly choices. The F SPORT package ($2,000+) adds adaptive suspension and cosmetic upgrades but impacts ride comfort—more on that later.
Driving Experience: Comfort vs. Control
Behind the wheel, the NX 350 reveals significant progress. The turbo engine delivers confident acceleration, erasing past complaints about lethargic performance. Shifts are seamless, though not sport-tuned. Where Lexus truly excels is ride refinement.
- Standard Suspension: Glides over bumps with plush composure. Perfect for daily commutes or road trips.
- F SPORT Suspension: Firmer setup reduces body roll but transmits more road noise and impacts. Our testing showed wider drivers may find the bolstered seats restrictive.
Steering remains a weak point. It’s overly light and lacks feedback—like "a video game wheel" as noted in our drive. Braking feels soft initially but inspires confidence during hard stops. For most luxury buyers, the standard suspension offers the ideal balance. The F SPORT package prioritizes aesthetics over genuine sportiness.
Tech Revolution: Fixing the Infotainment Nightmare
Gone is the frustrating trackpad. The new 14-inch touchscreen (or optional 9.8-inch) is responsive and clear. Voice control works impressively: "Hey Lexus, set temperature to 70 degrees" executes instantly. However, the system still lags behind BMW’s iDrive.
Notable Innovations:
- Steering wheel buttons adapt functions (audio, driver aids, HUD settings) via a "page" button.
- Driver profiles sync across multiple Lexus vehicles—a boon for multi-Lexus households.
- Digital key compatibility via smartphone app.
Pro Tip: While voice commands handle complex tasks, physical shortcut buttons would improve usability during driving.
Practicality and Passenger Comfort
Lexus boosted cargo space to 22.7 cu ft—competitive but not class-leading (the Audi Q5 offers 25.1 cu ft). The 60/40 split seats fold flat via power buttons, a premium touch. Rear seat space is generous:
- Ample headroom and legroom for 6-foot adults.
- Rear vents and heated outboard seats.
- Large panoramic sunroof enhances airiness.
Exterior updates include a full-width light bar and "LEXUS" lettering replacing the badge—a nod to Range Rover’s design language. The controversial spindle grille remains oversized but is better integrated. New electronic door handles feature emergency mechanical releases, addressing safety concerns.
How It Stacks Up Against Rivals
After direct comparison, here’s the competitive landscape:
| Model | Strengths | Weaknesses vs. NX |
|---|---|---|
| Mercedes GLC | Superior handling, luxury materials | Higher base price |
| BMW X3 | Sportier drive, intuitive iDrive | Firmer ride, costlier options |
| Volvo XC60 | Elegant design, safety tech | Slower infotainment |
| Lexus NX 350 | Best ride comfort, reliability | Numb steering, tight cargo |
The Verdict: The NX 350 excels as a comfortable, tech-savvy cruiser but falls short for enthusiasts. It’s a compelling alternative to the Volvo XC60 but doesn’t surpass the BMW X3 or Mercedes GLC in driving engagement.
Actionable Buyer Recommendations
- Skip F SPORT unless you prioritize looks over comfort. The adaptive suspension degrades ride quality.
- Test the 350h hybrid—it’s quicker than the base 250 and cheaper than the 350 turbo while delivering 39 MPG.
- Prioritize the 14-inch touchscreen for better usability. The base 9.8-inch unit feels cramped.
- Negotiate charging gear if choosing the 450h+. The standard 3.3-kW charger is slow; opt for the 6.6-kW upgrade.
Final Thought: Lexus has closed the gap significantly. The 2022 NX 350 is now a credible luxury SUV—just manage expectations about driving excitement.
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