title：How to Recover Photos & Videos After Phone Reset with Google Photos

content：Why Your Photos Disappear (And How to Get Them Back)

You just reset your phone and stared at an empty gallery—heart sinking as you realize all your precious photos and videos are gone. But here’s the good news: if you used Google Photos before the reset, your media isn’t lost forever. This guide breaks down the exact steps from the video to recover your files, plus extra tips to make the process smoother.

Critical Prerequisite: Use Your Old Gmail ID

The first rule (and most overlooked) is to log in to the same Gmail ID that was linked to your phone before the reset. The video emphasizes this: a new Gmail ID won’t access your old media. So before you start, confirm your old ID is logged into your phone’s settings or Play Store.

content：Step-by-Step Recovery Process

Follow these steps to retrieve your deleted photos and videos:

Step 1: Access Google Photos via Chrome

Open the Chrome browser on your phone (the video uses Chrome, but the Google Photos app works too). Type "Google Photos" in the search bar and select the official site. Log in with your old Gmail ID if prompted.

Step 2: Find Deleted Media in Unsaved Creations

Once logged in:

1. Tap the three-line menu icon (top left).
2. Scroll down to Settings and tap it.
3. Look for Suggestions (or "Unsaved Creations" as mentioned in the video).
4. Tap "View" to see all your deleted photos and videos stored here.

Step 3: Download Your Media as a ZIP File

Select the photos/videos you want to recover. Then:

1. Tap the three-dot menu (top right).
2. Choose Download—your files will be saved as a ZIP.
3. Wait for the download to finish (the video shows this as a quick process).

content：Post-Recovery: Extract and Organize Your Files

The ZIP file won’t show up directly in your gallery. Here’s what to do next:

Extract the ZIP File

Open your phone’s file manager (like Files by Google). Locate the downloaded ZIP file and tap it. Select Extract to unzip the files into a folder.

Move to Gallery

Once extracted, move the photos/videos from the folder to your gallery. Now they’re back where you can access them easily!

content：Toolbox for Quick Recovery

Actionable Checklist

1. Confirm your old Gmail ID is logged in.
2. Open Google Photos via Chrome or the app.
3. Find deleted media in Unsaved Creations.
4. Download as a ZIP file.
5. Extract and move to your gallery.

Recommended Tools

• Google Photos App: Easier than Chrome for direct access to your media.
• Files by Google: A free, user-friendly file manager to extract ZIPs quickly.

content：Final Thoughts

The key to recovering your photos after a reset is using your old Gmail ID—without it, this method won’t work. The video’s steps are straightforward, and with a few extra tips, you can get your media back in minutes.

Did you try this method? Which step was most helpful? Share your recovery story in the comments below! Don’t forget to save this guide for future reference.
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